ISO 20000 - IT Service Management Standard

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Instant purchase and download is available for the following IT service management standards:

BS ISO/IEC 20000-1:2011

IT Service Management: Specification for Service Management. 18 pages. Click Here To Purchase and Download BS ISO20000-1

BS ISO/IEC 20000-2:2012

IT service management. Code of practice for service management. 30 pages. Click Here To Purchase and Download BS ISO20000-2

BS ISO/IEC 20000-1:2011   +   BS ISO/IEC 20000-2:2012

Includes both the above offerings. Click Here To Purchase and Download Both BS ISO20000 Standards

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